Deskripsi Lowongan
Information Technology Administrator dibutuhkan oleh Glints untuk wilayah Batam.
Information Technology Administrator
Glints
Batam, Kepulauan Riau
What You’ll Be Doing
- Provide first-line and escalated IT support to employees, including hardware, software, and connectivity troubleshooting.
- Own employee onboarding and offboarding from the IT side, including device setup, account provisioning, access management, license assignment, and deactivation.
- Maintain and track IT asset inventory across laptops, monitors, peripherals, warranty status, assignment, and lifecycle stage.
- Take full ownership of existing automation workflows, including AnyCross approval flows, offboarding bots, webhook integrations, and deletion request handling.
- Build and maintain automation scripts using Python, JavaScript, webhooks, SQL, and GitLab.
- Write and maintain SQL queries for IT, asset, and access reporting.
- Document IT processes, automation logic, and runbooks to strengthen the team’s knowledge base.
- Support vendor coordination for device procurement, repair, and logistics.
Why You Should Join Us
- Full ownership from day one: you will take over and grow real production automation systems, not only support tickets.
- Growth path: strong performance can open broader infrastructure, automation, and security operations ownership as the team scales.
- Mentorship and transition support: you will receive direct handover and guidance from Freddy Darmanto during the transition period.
- Impact: your work directly affects every employee’s productivity. When IT works well, everyone works well.
Who We Are Looking For
- 1-2 years of experience in IT support/operations, with real hands-on automation or scripting work.
- Working proficiency in Python and/or JavaScript, with the ability to read, write, and debug scripts independently.
- Experience with webhooks/API integrations and at least one low-code or workflow automation platform.
- Comfortable writing SQL queries for reporting and investigation.
- Familiarity with Git/GitLab workflows, including branching, merge requests, and commit hygiene.
- Genuine curiosity about technology: you tinker, build, search, test, and figure things out.
- Strong ownership: you follow through, communicate risks early, and do not wait to be told what to do.
- Good communication skills & English proficiency: you can explain technical topics clearly to non-technical colleagues.
Jenis Pekerjaan: Pekerjaan tetap
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